What an awful experience and waste of time during the holiday season. It would cost me the voucher amount just to ship something. My couch should’ve been fixed and since I was duped then, you should at least let me use this voucher without these crazy stipulations. SHAME on your company for deceiving your customers and not taking care of them. Not one to be delivered! WHAT? That doesn’t even make sense! You’d rather me have to pay for a delivery then just be able to purchase in store! There is absolutely NOTHING on the voucher that states this! I have reached out to customer service and even spoke to a manager and was told there is nothing they could do either.not even let me have a gift card instead of the voucher so I could buy this particular bench. But when I went to check out I was told that I couldn’t purchase this item because it was a “take home” item. After spending over an hour in your store and being told multiple times I couldn’t use on certain items because they were accessories, I finally found a storage bench that would work perfect for my daughter and beautifully enough it was only $109. I have been in the local Macy’s furniture store 5+ times hoping to find something that may strike my interest or at least be affordable to utilize this voucher. Instead I had to settle for $108 voucher. No phone call and no one was even sent out to see the damage. I needed for my leather sofa to be fixed, however for some unknown reason your company denied me.
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I purchased a sofa from Macy’s over 7 years ago, along with a worry no more warranty. The annual Macy’s Thanksgiving Day parade is tradition in many US households.Įxperienced poor service? File a complaint here! Macy’s presence in social media includes Facebook, and Twitter. Prior to being called Macy’s the chain was known as Federated Department Stores.Ī Macy’s operates in Dubia under unique business management. First day sales were $11.06 and first year gross sales were $85,000. Sometimes called America’s department store, Macy’s colorful history began in 1858 as a small dry goods store specializing in fancy products. The website lists many department addresses/phone numbers on one contact page.
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The New York corporate phone number is 21. Lundgren by postal mail use address, Macy’s Corporate Headquarters, 151 West 34th St., New York, NY 10001. If you would like to reach Macy’s CEO, Terry J. You may also call 51 for Credit and Customer Service. If you need to contact Macy’s for customer service 24/7 your first call is to 1-800-BUY-MACY (1-80). In fiscal year 2014 sales were US 28 billion and employees numbering 166,000. Stores are located in Guam and Puerto Rico. The number of stores reported in April 2015 was 900 in 45 states primarily under the names Macy’s and Bloomingdale. Macy’s Department Store calls itself “one of the nation’s premier omnichannel retailers”.